Right of Withdrawal

Digital content delivered immediately

Consumers in many countries have a statutory right to withdraw from a distance purchase within a set period. This right works differently for digital content that is delivered straight away, which is how ExYu IPTV at exyu-iptv.co works.

When the right of withdrawal ends

Your login details are sent to you by e-mail right after payment. At checkout you ask us to begin delivery immediately and you confirm that you understand your right of withdrawal expires as soon as delivery has begun. Once we have sent your login details, the statutory right of withdrawal for that order no longer applies.

If you do not give this consent at checkout, we cannot start delivery.

Our 7-day refund rule still applies

The end of the statutory right of withdrawal does not change our own refund rule. If our support cannot get the service working on a supported device, you can ask for a full refund by e-mail within 7 days of purchase. This rule is about technical problems that cannot be solved. It is not a right to return a plan because you changed your mind.

How to ask for a refund

• Write to support@exyu-iptv.co within 7 days of purchase.
• Use the e-mail address you ordered with and tell us which device you tried.
• Give our support a fair chance to fix the problem. Most issues can be solved quickly with new settings or a different player app.

If the service still cannot be made to work, we refund the full amount you paid to your original payment method and confirm it by e-mail.

Contact

For any question about withdrawal or refunds, write to support@exyu-iptv.co. Please include the e-mail address used for the order so that we can find it quickly.

Last updated: 4 November 2026